1. GENERAL |
| 1.1 |
|
Save as expressly varied by 7Side Limited (hereinafter called the Company) these conditions shall be deemed to be incorporated into all contracts made by the Company in respect of goods supplied and services provided by the Company and to override any terms and conditions which are inconsistent with them. |
| 1.2 |
|
The Company’s services are not intended to be used as the sole basis for any business decision, and are based upon data which is provided by third party’s, the accuracy and/or completeness of which it would not be possible and/or economically viable for the Company to guarantee. The Company’s services also involve models and techniques based on statistical analysis, probability and predictive behaviour. The Company is therefore not able to accept any liability, for: |
|
|
1.2.1 |
any inaccuracy, incompleteness or other error in the Company data which arises as a result of data provided to the Company by the customer or any third party; |
|
|
1.2.2 |
any failure of the services to achieve any particular result for the customer. |
2. AGENCY |
| 2.1 |
|
Orders and instructions are only accepted on the basis that those instructing us do so as principals and are liable directly to us for payment of our account. |
| 2.2 |
|
Instructions for Energy Performance Certificates will be accepted from agents of the vendor, however no work will be commenced by the Company until payment has been received or otherwise assured by the agent. |
3. COMPLIANCE AND AUDIT |
| 3.1 |
|
Each customer shall in connection with the provision or use of the services (as appropriate) comply with all legislation, regulations, and other rules having equivalent force which are applicable to that customer. |
| 3.2 |
|
In addition to the general obligations under clause 3.1 each customer shall: |
|
|
3.2.1 |
notify all relevant details of any processing of personal data to the ICO as set out in the DPA and only process such personal data in accordance with the terms of its notification under the DPA; |
|
|
3.2.2
|
comply with its obligations in respect of the rights of the individuals to whom the provision of the services relates as set out in the DPA (including the data protection principles referred to in the DPA). |
| 3.3 |
|
The Company shall (in circumstances where it is a data processor) process any personal data contained within the customer data only in accordance with the instructions of the customer. The customer shall be deemed to have instructed the Company to process any such personal data to the extent reasonably necessary for the provision of the services. |
| 3.4 |
|
The customer shall ensure that the processing by the Company of any personal data which the customer makes available to the Company satisfies the requirements of the first data protection principle under the DPA. |
3.5
|
|
Each customer warrants that it shall take appropriate technical and organisational measures against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, the personal data. |
| 3.6 |
|
In order to protect the integrity of the data used in connection with the services, the customer shall: |
|
|
3.6.1
|
comply with the Company’s reasonable instructions and guidelines relating to data security; |
|
|
3.6.2 |
not copy, interfere with and/or use in any unauthorised way any digital certificate, web certificate or any other security device provided by the Company. |
| 3.7 |
|
If the Company considers in its reasonable opinion that it is no longer desirable or commercially viable for the Company to continue to provide the services at all or in accordance with this agreement, or if any third party data or software becomes unavailable to the Company, the Company shall be entitled to do one of the following on giving one months’ prior notice to the customer: |
|
|
3.7.1 |
modify the affected services as necessary to accommodate such changes or unavailability ; or |
|
|
3.7.2 |
terminate this agreement (without liability) in respect of those services which are affected by such changes or unavailability. |
| 3.8 |
|
In exercising its rights under Clause 3.7, the Company will consult with the customer, and endeavour to act reasonably and in a way which is consistent with its treatment of its other customers. |
| 3.9 |
|
The customer shall keep adequate records of end users and prospective end users and orders placed for the services and provide on request by the Company details of their names and copies of correspondence with them. |
| 3.10 |
|
The customer shall permit the Company and its authorised agents at all reasonable times to enter upon any premises of the customer for the purpose of ascertaining whether the provisions of this agreement have been and are being complied with by the customer and to allow the Company and its authorised agents to inspect and take copies of the customer’s records (including those kept in accordance with clause 3.9) and books of account and these rights shall continue for a period of 3 months following termination of this agreement. |
| 3.11 |
|
Nothing in clauses 3.9 and 3.10 shall require the customer to monitor prices or provide any other information which could be used directly or indirectly to fix the prices of the services. |
4. |
|
LIMITS ON LIABILITY |
| 4.1 |
|
The Company does not exclude or limit its liability for any of the following (and nothing in this agreement shall be construed as excluding or limiting such liability): |
|
|
4.1.1 |
for breach of its obligations under section 12 Sale of Goods Act 1979 or section 2 Supply of Goods and Services Act 1982; |
|
|
4.1.2 |
for personal injury or death resulting from its negligence or that of its employees, agents and/or sub-contractors; |
|
|
4.1.3 |
for a breach of clause 5; |
|
|
4.1.4 |
(in the case of the customer) any breach of clause 15.6.3; |
|
|
4.1.5 |
for any matter which it would be illegal for the Company that customer to exclude and/or limit, or attempt to exclude and/or limit, its liability; or |
|
|
4.1.6 |
for the Company’s fraud. |
| 4.2 |
|
Notwithstanding any other provision the liability of the Company (whether in contract, negligence, breach of statutory duty or under any indemnity or otherwise) in respect of any claims damage or loss arising from credit reports and / or for the damage to or loss of tangible property (excluding claims for loss or corruption of, or damage to, data contained on any tangible media) shall be limited to £1 million per claim or series of claims arising from any one incident. |
| 4.3 |
|
Except as provided in clauses 4.1, 4.2 and 4.4, the total liability of the Company in respect of any claims (whether in contract, negligence, for breach of statutory duty or under any indemnity or otherwise) brought under or in connection with this agreement shall be limited as follows: |
|
|
4.3.1 |
for all claims arising in the first year of this agreement, liability shall be limited in aggregate to the initial agreement value (i.e. the cleared funds received by the Company); |
|
|
4.3.2 |
for all claims arising in any subsequent year of this agreement liability shall be limited in aggregate to the fees (excluding VAT) paid by the customer to the Company under this agreement in the previous agreement year. |
| 4.4 |
|
The limitations in clause 4.3: |
|
|
4.4.1 |
shall not apply to any indemnities given by the Company; |
|
|
4.4.2 |
shall be in addition to the obligation of the customer to pay fees and charges under this agreement. |
| 4.5 |
|
Subject to clause 4.1, the Company shall not be liable (whether in contract, negligence, for breach of statutory duty or under any indemnity or otherwise) for: |
|
|
4.5.1 |
any indirect or consequential loss; |
|
|
4.5.2 |
the following types of financial loss; loss of profits; loss of earnings; loss of business or goodwill; even if that customer had notice of the possibility of incurring such losses; |
|
|
4.5.3 |
the following types of anticipated or incidental losses; loss of anticipated savings; increase in bad debt; failure to reduce bad debt; even if the Company had notice of the possibility of incurring such losses. |
| 4.6 |
|
The Company has professional indemnity insurance of £5 million to cover local authority searches, energy performance certificates, company searches, conveyancing searches and company formations. The customer acknowledges and agrees this amount of insurance cover constitutes adequate cover for the type of services the Company provides. |
5. |
|
CONFIDENTIALITY |
| 5.1 |
|
To the extent permitted by law, it is our policy to observe confidentiality with regard to the identity and affairs of our customers, but, in common with other service providers, we may be required exceptionally to disclose information to governmental and other public authorities.
Each customer shall, in respect of the Confidential Information for which it is the recipient: |
|
|
5.1.1 |
keep the confidential information strictly confidential and not disclose any part of such confidential information to any person except as permitted by or as required for the performance of the recipient’s obligations under this agreement; |
|
|
5.1.2 |
take all reasonable steps to prevent unauthorised access to the confidential information; |
|
|
5.1.3 |
not use the confidential information other than for the purposes set out in this agreement. |
| 5.2 |
|
The customers may disclose the confidential information to, and allow its use in accordance with this agreement by, the following (as long as the conditions in clause 5.4 are met): |
|
|
5.2.1 |
employees and officers of the recipient who necessarily require it as a consequence of the performance of the recipient’s obligations under this agreement; |
|
|
5.2.2 |
the recipient’s auditors and professional advisors solely for the purposes of providing professional advice and any other persons or bodies having a legal right or duty to have access to, or knowledge of, the confidential information in connection with the business of the recipient; |
|
|
5.2.3 |
in the case of the Company being the recipient: |
|
|
|
5.2.3.1 |
agents and sub-contractors of the Company who necessarily require it as a consequence of the performance of the Company’s obligations under this agreement, and the Company Group Companies; |
|
|
|
5.2.3.2 |
the ICO pursuant to any requirement to do so (whether legally binding or otherwise); |
|
|
|
5.2.3.3
|
any person as permitted by the DPA or any other statutory provision.
|
|
|
5.2.4 |
in the case of the customer being the recipient, end users, to the extent necessary to enable end users to use the services; and |
| 5.3 |
|
As a condition of the rights set out in clause 5.2 (excluding clause 5.2.3.1 and 5.2.3.2) the customer wishing to exercise the rights must: |
|
|
5.3.1 |
ensure that any customer to whom it discloses confidential information is under an obligation of confidentiality in relation to such confidential information; and |
|
|
5.3.2 |
procure that such persons observe the restrictions in this clause 5. |
| 5.4 |
|
The restrictions in clause 5.2 do not apply to any information to the extent that it: |
|
|
5.4.1 |
is or comes within the public domain other than through a breach of clause 5.2; or |
|
|
5.4.2 |
is in the recipient’s possession (with full right to disclose) before receipt from the other customer; or |
|
|
5.4.3 |
is lawfully received from a third party (with full right to disclose); or |
|
|
5.4.4 |
is independently developed by the recipient without access to or use of the confidential information; or |
|
|
5.4.5 |
is required to be disclosed by law or by a court of competent jurisdiction or by any regulatory body or in accordance with the requirements of any recognised stock exchange. |
6. |
|
THIRD PARTY CONTRACTORS |
| 6.1 |
|
If you instruct us in relation to work which will be carried out in Great Britain or abroad we may, as your agent, directly or through an intermediary request another contractor to carry out some or all of this work for you. In such circumstances we have no control over the activities of those providing the service to you ("Third Party Contractors"). We take all reasonable care to choose Third Party Contractors with good reputations when instructing them. We accept no responsibility however for the services Third Party Contractors provide to you or for any errors or omissions in their work product. If a mistake is made by Third Party Contractors that causes you loss, we will investigate this matter on your behalf and on being properly secured by you as to costs, co-operate with you in bringing proceedings against the contractor concerned. We shall pay the charges of Third Party Contractors on your behalf and recharge them to you with our own agency fees. |
7. |
|
SEARCHES AND REPORTS |
| 7.1 |
|
The Company will use all reasonable care in acquiring information to be provided to the customer however such information may be derived from information contained in a public register and as such we accept no responsibility for the accuracy of any part of any search or report. We do not accept responsibility for any inaccuracy, omission or other error in any public register upon which our search or report is based or where such information has been provided verbally either by the customer or any other third party. |
| 7.2 |
|
When obtaining information from a public register, or via a third party, the Company may be subject to the disclaimer statements and limitation provisions on the public register or provided by a third party. In such circumstances we will endeavour to make you aware of such disclaimers or limitation provisions, however it may not always be practical to do so. In any event you agree that such disclaimers and limitations will be deemed incorporated into these terms and conditions and to apply to, and be deemed repeated in, any contract between us |
8. |
|
FINANCIAL REPORTS |
| 8.1 |
|
The Company may from time to time provide reports containing financial information and/or credit ratings. The Company does not warrant any financial information or credit ratings and accepts no responsibility for the accuracy of such financial information or credit rating or any opinion provided by the Company based upon these |
9. |
|
INSTRUCTIONS |
| 9.1 |
|
Services will only be provided on the basis that those instructing us give us all proper, necessary, accurate and timely instructions, authority and information (including the execution of all documents required) to enable us to undertake lawfully and effectively the business instructed, and indemnify us accordingly. |
| 9.2 |
|
Whilst the Company is prepared to accept instructions given by the customer orally over the telephone, such instructions shall be given at the risk of the customer and any misunderstanding or misinterpretation of such instructions shall be at the risk of the customer. |
10. |
|
THIRD PARTY RELIANCE |
| 10.1 |
|
Our services, including search reports and information services, are provided solely for the use of our customer or that customer's own client on whose behalf the work has been commissioned and shall not be used or relied upon by any third party without our written consent (and to this extent no term of this agreement will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999. |
11. |
|
PAYMENT |
| 11.1 |
|
The customer shall be liable to discharge all sums due under invoices raised by the Company in respect of services rendered and any disbursements within 30 days of such invoice. We reserve the right to charge for costs and expenses incurred in recovering late payments, including interest at the rate of 8% per annum above the base rate of Barclays Bank PLC up to and including the date on which final payment is received. |
| 11.2 |
|
Notwithstanding clause 2.2 in the event that any work carried out for customers requires more than nominal disbursements, the Company may require an on account payment in respect of such disbursements and until such sums are deposited shall not be obliged to undertake the contract. |
12. |
|
DATA PROTECTION NOTICE/PRIVACY POLICY
|
| 12.1 |
|
Please note the following regarding the Data Protection Act 1998.
We may transfer information about you to our bankers/financiers for the purposes of providing services for the following purposes:-
- Obtaining Credit Insurance
- Making credit reference agency searches
- Credit Control
- Assessment and analysis (including credit scoring, product and statistical analysis)
- Securitisation
- Protecting our interests
We will provide you with details of our bankers/financiers and that of any credit reference agencies used on request.
|
13. |
|
STATUTORY COMPLIANCE |
| 13.1 |
|
Both the Company and the customer undertake to each other that in respect of their obligations under these conditions they will at all times comply fully with all relevant statutory enactments (including without limitation the Consumer Credit Act 1974 and the Data Protection Acts 1984 and 1998 (and the Data Protection principles thereunder) (and all re-enactments thereof and amendments thereto) or regulations or requirements made by any governmental authority or equivalent body of competent jurisdiction. |
| 13.2 |
|
Without prejudice to the generality of clause 13.1 above the customer further undertakes to the Company that it holds all necessary registrations and licences and prior to its use of any relevant services provided by the Company will obtain all such consents as are necessary from individuals in order to lawfully gain access to and make use of any personal data relating thereto including without limitation such consents as are necessary to be obtained from individuals acting in the capacity of director, partner or sole trader of a business in respect of which the Company is carrying out a search on behalf of the client. |
14. |
|
WEBSITE |
| 14.1 |
|
The Company’s web server may collect the domain names and e-mail address of visitors to the Company’s website (“the Site”). This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. The Company uses this information to measure the use of the Site and to improve the content of the Site. |
| 14.2 |
|
The Company’s Site contains “links” to other sites, and every effort is made to link only to sites that share the Company’s high standards, however, the Company is not responsible for the standard of any site linked to the Site. |
| 14.3 |
|
The Site uses cookies for collecting user information and the data collected in this way may be processed in the same way as other data submitted to the Company (as outlined above) and for the same purposes. |
| 14.4 |
|
The Site is provided on an “as available” basis. The Company gives no warranty (express or implied) for the services provided and it is acknowledged that the Company shall not be liable for losses of income due to disruption of the Site caused as a result of server or provider disruption. |
| 14.5 |
|
The Company may disclose and transfer your information to a third party who acquires all or a substantial portion of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. |
15. |
|
INTELLECTUAL PROPERTY |
| 15.1 |
|
All of the copyright, trade marks, trade names, patents and other intellectual property rights subsisting in, created during, or used in connection with any service, search or software provided to you by the Company shall be and remain the sole property of the Company. |
| 15.2 |
|
In the event that new inventions, designs or processes evolve in the performance of or as a result of our services, you acknowledge the same shall be the property of the Company unless otherwise agreed in writing by the Company. |
| 15.3 |
|
All intellectual property rights in the customer materials will remain vested in the customer (or its relevant licensors) and to the extent that any rights in such materials vest in the Company by operation of law, the Company hereby assigns such rights to the customer. |
| 15.4 |
|
All intellectual property rights in the Company materials, the Company data and the derivative output will remain vested in the Company (or its relevant licensors) and to the extent that any rights in such materials and data vest in the customer by operation of law, the customer hereby assigns such rights to the Company. |
| 15.5 |
|
Each customer: |
|
|
15.5.1 |
acknowledges and agrees that it shall not acquire or claim any title to any of the Company’s intellectual property rights (or those of the Company’s licensors) by virtue of the rights granted to it under this agreement or through its use of such intellectual property rights; |
|
|
15.5.2 |
agrees that it will not, at any time, do, or omit to do, anything which is likely to prejudice the Company’s ownership (or the Company’s licensors’ ownership) of such intellectual property rights; |
|
|
15.5.3 |
agrees not to remove, suppress or modify in any way any proprietary marking, including any trade mark or copyright notice, on or in the materials of the Company or the Company’s licensors and agrees to incorporate any such proprietary markings in any copies it takes of such materials. |
| 15.6 |
|
Any licence that the Company obtains from third parties (licensors) in connection with the provision of the services may be granted to the customer if necessary for the use of the services but on the following terms only: - |
|
|
15.6.1 |
the Customer may use such third party or licensor materials and data as provided to the Customer as part of the services, within the territory, solely for the customer permitted purpose in accordance with any documentation; |
|
|
15.6.2 |
the customer shall comply with the obligations set out in clauses 15.6.3 to 15.6.6; |
|
|
15.6.3 |
(subject to clause 15.6.1) not sell, transfer, sub-licence, distribute, commercially exploit or otherwise make available to, or use for the benefit of, any third party any of the services, third party data and/or third party materials; |
|
|
15.6.4 |
Not (and will not allow any third party to) adapt, alter, modify, reverse engineer, de-compile or otherwise interfere with the third party data and/or third party materials without the prior written consent of such third party it originated from and only then in accordance with the Company’s instructions or as otherwise permitted by law; |
|
|
15.6.5 |
Only take such copies of the third party data and/or third party materials as are reasonably required for the use of the third party data and/or third party materials in accordance with this agreement; |
|
|
15.6.6 |
In the case of a machine and/or site specific licence, only use the third party data and/or third party materials on the equipment and/or at the site (as the case may be) as agreed in writing with the Company.
|
16. |
|
MISCELLANEOUS |
| 16.1 |
|
If any of the provisions of these terms are held by any court or other competent authority to be void or unenforceable in whole or in part, the other provisions of these terms shall continue to be valid. |
| 16.2 |
|
Nothing in these terms shall affect the statutory rights of a consumer. |
17. |
|
JURISDICTION |
| 17.1 |
|
Our relationship with you will be governed by English law and will be subject to the exclusive jurisdiction of the English courts. |